Beyond/Hello, NuLeaf, and Nature's Remedy dispensaries proudly offer store credits and exchanges at all our locations for defective products or quality issues within a certain number of days of purchase.
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These requests....
- Will ONLY be processed at the location where the product was purchased
- Will ONLY be approved at the discretion of the manager on duty
Approved store credit may be used on the same day or applied to a future transaction. Cash or debit card refunds are not provided at this time.
"A defective product and quality issue are defined as a possibly recalled or expired product, improperly dried, or containing mold, mites, or foreign objects. Accessories exhibiting manufacturing defects, delivered in damaged packaging, or exhibiting electrical failure are also covered under this policy. Customers claiming to be dissatisfied due to personal preferences are not covered under the return policy."
For more information, please visit: Product Satisfaction Promise