- First, navigate to www.beyond-hello.com and navigate to the dispensary you wish to shop from.
- Select the shopping method you wish to utilize (in-store pickup or delivery)
- At the top right of the screen, click "Account"
- Make sure you are on the "Already registered?" tab, enter your credentials, and then click "Sign In."
- After signing in, you will be brought back to the dispensary's menu.
- In the top right corner of the screen, select "Account" again
- On the left side of the account screen, there will be the “Identification” option. Click that option.
- From there, click the Government ID box to upload your current driver's license/identification card.
- You will also need to select the medical ID box to upload your medical card to the system. With Virginia physician certifications, you will need to upload the certification twice.
- Finally, after the documentation is uploaded, you will need to make sure to click "Save Changes" so the uploads are retained in the system.
To remove the old documentation, simply select “remove” from the bottom of the documents. If the document is white, the remove button may be difficult to see. (The option to remove is outlined in yellow in the picture above)
If the remove button isn’t visible, try clicking on the bottom center of the box.