Some physicians offer telemedicine appointments so patients do not need to travel to an office, which is sometimes difficult for them due to medical conditions.
All telemedicine appointment questions/issues will be answered by the physician's office. Some issues may include:
Changing appointment time
Needing the link to access the telemedicine appointment
Issues with video/system used to meet with the physician
Beyond/Hello is unable to access or change any information pertaining to the telemedicine visits with doctor offices. If you need additional assistance with a telemedicine appointment, please contact your physician's office.
Some Beyond/Hello locations offer telemedicine appointments with our pharmacists. If you need to cancel/reschedule a telemedicine appointment with a Beyond/Hello pharmacist, please call the store location where the appointment was made.
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