Wondering how to pay with Aeropay? View our Paying With Aeropay article here.
I didn't receive my passcode via text. What should I do?
- Resend the code. If you don't receive it, please contact email@example.com.
My bank is not listed in Aeropay. What should I do?
- Use the search bar - try variations of your bank's name. If no luck, contact firstname.lastname@example.org.
Screen froze or network error. Did the payment go through?
- Check your email for a receipt and/or check your activity log by tapping your initials in the top-right of Aeropay. If the payment is missing, please try again.
Can I link my debit/credit card to Aeropay?
- No, Aeropay connects directly to your bank. This allows for higher security, faster transactions, and lower costs.
Is there an Aero pay app to download?
- No, Aeropay is browser-based. No app download is required.
Does Aero pay charge customer transaction fees?
- Aero pay does not charge any fees to customers.
What will a payment look like in my bank account?
- Any payment made via Aeropay will appear as "Beyond/ Hello (LOCATION)"